Delivery Terms -
- Our support and delivery teams will be in touch with you for a hassle-free delivery and installation experience.
- Free delivery is only applicable for the first attempt to deliver at your shipping address. If a customer misses this delivery, an extra visiting charge will be applicable for the second attempt.
- In absence of a service lift, our delivery partner shall only make a delivery to the ground floor of your apartment. Extra charges applicable per floor on delivery to the customer’s floor (on request) in such cases.
- Extra charges applicable for weekend or time-specific delivery.
- The estimated Delivery time is based on a couple of varying factors like Product Nature, Stock Availability, Customization of order, your location
- The estimated delivery time is based on a couple of varying factors:- Customization of product, Stock availability, Delivery location etc.
- In some rare and extreme cases delivery may be delayed. If this does happen we will update you with the progress periodically. You can also track the status of your parcel by logging into your account on the website. If in case we don't get in touch with you please do contact us.
- Upon their arrival a support executive will get in touch with you to set an appointment that's convenient for you.
- We offer personalized delivery of your furniture through our team who will come in unpack, assemble and clean up your space once your furniture is setup.
- We ensure that our technician will call you to fix your appointment. Due to unforeseen circumstances, you happen to miss your delivery our technicians will leave you a message and reschedule a delivery for the same. A rescheduling of an appointment may incur an additional transportation fee. Contact us here if you have any queries regarding the same.
Assembly Terms -
- When it comes to furniture installation, we’ll do that for you too, absolutely free!
- The Installation is depended upon the structure and built of the product; however, any of the followings could match your purchase.
- No-Installation - These furniture products are built for a ready to use & fit situation post the arrival.
- Self-Installation (DIY) - Our furniture experts design the structure to help you assemble by self via introducing a very easy knock in & out mechanism. You are additionally provided with a free installation guide.
- Expert-Installation - Any furniture that requires expert installation help, for which we offer assembly services across enlisted cities.
- Installation will take 24-48 hr after delivery in location is outskirt areas from Metro city. For all metro city Installation can be done on the same day of delivery.
- Any Installation done by buyer’s end without consultation from our team will result in void of Product Warranty.